Privacy Policy

How we collect, use, and protect your personal information

Last updated: February 2026

Introduction

Floxyluxe Hair Store ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, including:

How We Use Your Information

We use the information we collect to:

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Your payment information is handled exclusively by Shopify's PCI-DSS compliant payment infrastructure. We never see or store your full card details.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for 7 years in accordance with financial regulations.

Your Rights

You have the right to:

To exercise any of these rights, please contact us at floxyluxe@gmail.com.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: